Digital Marketing

A business's online presence has never been more paramount to its success in gaining and retaining customers. Consumers search for and share, post, pin and Tweet every interest and action online on a daily basis. It’s important for your business to  be present on all those online marketing channels and also maintain a cohesive image across all platforms.

Where does your audience get their information? One reason to really, truly know your audience is that the answer to this question is "Everywhere!" In the old days, we had print and TV (and only three channels) and signage and it was an easy bet as to where to place your messaging. Today's world contains everything from text messaging to billboards to social media. Chances are your audience is looking at about 7-8 different messaging channels a day. You've heard of many of the popular ones but others like a podcast ad or a GPS-enabled mobile banner may not be as obvious. Knowing your audience means you can identify trends. The younger the audience, the more they tend to change channels regularly. The older audience typically finds something they like and sticks with it.

When I ask someone about their target audience or client the first reaction is usually a blank stare.  Or they might answer "anyone 18-80!" in an enthusiastic bright tone. Unfortunately trying to market to "anyone 18-80" is nearly impossible. You really have to understand  the true sweet spot within your client base, particularly if you're starting on a content marketing campaign. What I've found is that with a little digging, most business owners really do know their client base pretty well. But they don't want to miss anyone who actually might buy something so they say "everyone". This is faulty logic because we can't market effectively to "everyone." Here are five way to help you identify your own client "sweet spot" without leaving anyone out: 

While the terms brand and logo are often used interchangeably, your logo is just a small part of your overall brand. Your brand is anything that represents your company and your logo is the single image that customers identify you by.  If you take time to design an effective logo your customers can identify your company in minutes just by seeing the image.  Some great examples of effective logo designs are  McDonald's golden arches,  Nike's Swoosh and Amazon's smiley face. While you cannot expect your logo to imprint your brand in just a few days,  the design you choose could be sending the wrong messages to the right customers. Here are five of the worst messages your logo could be sending your customers:

I've talked to many PR folks about how much our jobs have changed in the last couple of years. I love that for most public relations people, writing (and even video editing) is becoming an even bigger part of our jobs. Content marketing and brand journalism are becoming the "it" girls of marketing. Over the next few weeks instead of re-inventing the wheel, I thought I would offer up some of the better posts on content marketing I've seen. Let's start with Duct Tape Marketing, and John Jantsch's comments on why it's vital for a product launch. The Essential Role of Content Marketing in a Product Launch 

A few weeks back I noticed a post on the New York Times small business blog about hiring. In that post, small business owners were lamenting the fact that even with current unemployment rates they still had a tough time finding qualified workers. In fact, one owner said if you were an online marketer you could pretty much write your own ticket.  Right after I read that article my friend and freelance writer Aniya Wells sent me this guest post about courses on online marketing at MIT. I'm not saying we should all dump our careers to become online marketers, but if you're interested in doing more online marketing for your business these might be good classes to consider! - B.  3 MIT Open Courseware Opportunities for Online Marketers There are so many ways to go about marketing and promotion online. From establishing a social media presence to keeping up to date with the latest SEO techniques, online marketers have to deal with an ever changing landscape of user-drive content and experiences. Because the use of the internet has such a fundamental human element, those of us who market online can never stop learning about humans, what makes them tick, and how they use technology.